AGDUC is creating its own network of patient advocates

As part of its commitment to quality and patient involvement, AGDUC is launching a new patient ambassador program. This initiative aims to better involve patients in the life of the facility and to highlight their experiences for the benefit of the community.

Truly Engaged Patients

The role of patient advocates is to strengthen communication with healthcare teams for the benefit of everyone, as part of a coordinated care pathway. As local liaisons, they help provide more personalized support based on active listening and open communication.

Working directly with healthcare teams, patient advocates become trusted partners, offering a constructive user perspective. Their mission: to convey the needs on the ground and foster a culture of mutual listening.

 

AGDUC is certified at the highest level by the Haute Autorité de Santé, a mark of its recognized quality of care. The introduction of local referral patients fully illustrates this commitment: to strengthen AGDUC’s presence in the regions where it operates and to ensure optimal quality of care across all its sites.

Profiles of Referred Patients

Maryse Mathonnet undergoes dialysis in Meylan. A nurse by profession, what motivated her to become a patient advocate was, above all, her desire to focus on the positive aspects of her illness: to give patients a voice, to share her experiences, and to become more involved in the facility that treats her three half-days a week.

Zineddine Chaib would like to share his story:

“What I missed during my first few dialysis sessions was advice from other dialysis patients. Now, I want to share my experiences and stay positive by getting involved with AGDUC. The first meeting was a great starting point and a great opportunity for discussion. When everyone is so knowledgeable about the subject, it really makes you want to get involved!”